Network Q Programme

The Network Q Programme has been designed to take the worry out of buying a quality used vehicle. A comprehensive range of benefits ensure that you can drive away from the forecourt knowing your used car is as good as new.

Every Network Q vehicle comes with a minimum of 1 year’s warranty and is subjected to rigorous Multi-Point Checks. Moreover, our Ownership Promise ensures no hidden surprises and for added peace of mind, a 30 Day Exchange Pledge. You can drive off there and then with our Free to go insurance, and enjoy 1 year of Roadside Assistance, Free Accident Management and the opportunity to sign up for the Vauxhall Service Club.

Comprehensive. Thorough. Reliable. No one does a used car programme like Q.

1 Year Warranty

Every Network Q vehicle comes with a minimum of 1 year's warranty. Vehicles less than 2 years old get the balance of the manufacturer warranty, which lasts until the vehicle is 3 years old of 60,000 miles (whichever comes first).

For full details please see Terms and Conditions

Network Q Multi-Point Check

Every vehicle on our forecourts is subjected to a rigorous Multi-Point Check by highly trained Vauxhall technicians, before it is allowed to carry the Network Q badge.

Testing everything from engine performance to paintwork, this service is synonymous with used car quality and integrity, allowing our customers to drive off with all the confidence and reassurance you'd get from buying new.

The Network Q Multi-Point check covers:

  • Every major mechanical component
  • All vital safety and security checks
  • A thorough test drive
  • Inspection of interior and exterior features
  • Final preparation of your vehicle

​Network Q Ownership Promise 

The great thing about buying a used car with Network Q is that you know exactly what you're getting. No hidden past, no hidden surprises, just complete peace of mind. 

Our Ownership Promise covers:

  • ​Mileage 
  • Identity 
  • Stolen vehicles 
  • Outstanding finance agreements 
  • Examining Vauxhall's recall register for any recalled parts (Vauxhall models only)
  • A replacement vehicle as part of our  30 day exchange pledge, should any of the information we find prove to be incorrect

30 Day Exchange Pledge

We're confident you'll be absolutely thrilled with your purchase. But, for added peace of mind, if your car develops a mechanical or electrical fault (in the first 30 days of ownership) that cannot be repaired to a satisfactory standard, the supplying retailer will exchange it for a Network Q vehicle of equal value.

Why? Simply because we believe in our cars, believe in their inherent quality and hold our customers' satisfaction paramount.

​Free to go Insurance 

Wouldn't it be great to buy a car and drive it off the forecourt on the same day? Well, at Network Q you can with out free 5 day insurance policy, Free to go. 

This insurance comes as standard with our Network Q Guarantee, meaning the only thing you have to worry about is which car to choose!

For more information contact your local Network Q retailer.

​1 Year Roadside Assistance

​Every Network Q vehicle comes with 1 year of Roadside Assistance including Roadside Rescue, Recovery Rescue, At Home Rescue, Onward Travel and tyre-related incidents. 

For full details please see Terms and Conditions 

Service Club

All customers buying a Vauxhall vehicle under Network Q will be offered the opportunity to sign up for Vauxhall Service Club as part of their welcome communication. By joining they will become eligible for the following:

  • Discount on servicing and repairs

- 15% for 2-3 year old vehicles

- 25% for vehicles over 3 years old

  • 50% off MOTs

This applies to Vauxhall vehicles only

For more information contact your local Network Q retailer

Free Accident Management

In the unfortunate event that your vehicle is involved in an incident the Vauxhall Accident Management Service will help. They contact your insurer, arrange for vehicle recovery, repair at a Vauxhall approved repairer, organise a courtesy car and the return of your vehicle.